The raw material used in JUJU products based on the collection is bronze, silver, 14 and 18 carat gold and other semi-precious stones. You can comfortably wear your JUJUs in shower and at sea. The longer you keep them away from chemical factors such as swimming pool, perfume, cream, deodorant, the longer it will preserve its color and shine.
If, any point in time, you experience dullness or tarnish in your products, our workshop is more than happy to do the maintenance.
Repair
You can drop off your products to our stores for alteration or send a photo to support@jujumood.com and have them shipped to our workshop after receiving alteration approval.
Exchange
You are welcomed to exchange your JUJU products with your voucher, e-invoice or gift receipt at JUJU Amsterdam within 14 days from the date of your purchase. Exchanging your JUJUs purchased from the website is done by sending an e-mail to support@jujumood.com.
Return
For products purchased from our stores:
You can return the product with your e-invoice from JUJU Amsterdam within 14 days from the date of purchase.
For products purchased from our website:
You must log in to your account within 14 days from the date you receive the product, select the relevant product from the My Orders section, fill out the return form and send by cargo the product to our atelier.
